- Free Shipping for order over £100
- Free Shipping for order over £100
Company Number: 16653209
Registered Office: 25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA
We currently accept payments online via MyPOS, a secure payment gateway that allows you to pay by all major debit and credit cards.
All transactions are processed in Pounds Sterling (GBP) only.
Your payment security is our priority. All transactions on TheFilmGame.com are:
Encrypted and protected by SSL (Secure Socket Layer) technology.
Processed securely through MyPOS, a PCI DSS compliant payment processor.
Monitored to prevent fraud and ensure your data remains safe at all times.
At no point do we store your card details on our servers.
When you place an order, the full payment amount will be authorised and charged to your chosen card at the time of purchase.
If you wish to request a return or refund, please refer to our Returns & Refunds Policy. This will set out the process, eligibility, and timelines for refunds.
All payments made on this website are collected by:
The Film Game International Ltd
Registered in England and Wales
Company Number: 16653209
Registered Office: 25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA
All transactions and any disputes arising from them are governed by English law, and subject to the exclusive jurisdiction of the courts of England and Wales.
All orders placed on TheFilmGame.com are printed and shipped by our print-on-demand partner Inkthreadable. Each product is made to order, which means delivery times can vary slightly depending on production and shipping.
Orders are typically produced within 2–5 working days.
You’ll receive a confirmation email once your order has been shipped.
Inkthreadable ships via Royal Mail, Evri, and other reliable courier services.
Estimated delivery times (after production):
United Kingdom: 2–5 working days
Europe: 5–10 working days
Rest of World: 10–20 working days
Please note: these are estimates and not guaranteed delivery times. Delays can occasionally occur due to customs, weather, or seasonal demand.
Shipping charges are calculated at checkout based on your order size, weight, and delivery address.
We occasionally run free shipping promotions, which will be clearly advertised on the website when available.
Some shipping options include tracking. Where available, you’ll receive a tracking number by email once your order has been dispatched.
For international orders, customs charges or import duties may apply depending on your country’s regulations. These fees are the responsibility of the customer.
If your order does not arrive within the estimated timeframe, please contact us at orders@thefilmgame.com. We will investigate with Inkthreadable and, where confirmed lost, we’ll arrange a replacement.
All orders are sold and fulfilled by:
The Film Game International Ltd
Company Number: 16653209
25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA
At TheFilmGame.com, all of our products are printed and fulfilled by Inkthreadable, our print-on-demand partner. Because each item is made to order, returns are handled a little differently than standard retail purchases.
If your order arrives damaged, misprinted, or defective, please contact us within 14 days of delivery with:
Your order number
A description of the issue
Clear photos of the product and packaging
Once confirmed, we will arrange a replacement at no additional cost.
As all products are custom printed to order, we cannot accept returns or exchanges if you change your mind about the product (e.g. wrong size or colour). Please check the sizing charts carefully before ordering.
If your order does not arrive within the expected delivery timeframe, please let us know. We will investigate with Inkthreadable and, where confirmed lost, we’ll issue a replacement order.
Refunds will only be offered in cases where a replacement cannot be provided. All refunds are made to the original payment method.
To report an issue with your order, please email us at:
📧 support@thefilmgame.com
Include your order number and photos of the item if applicable.
All orders are sold and fulfilled by:
The Film Game International Ltd
Company Number: 16653209
25 Hanworth Road, Sunbury-On-Thames, Middlesex, United Kingdom, TW16 5DA
At TheFilmGame.com, we believe in delivering products that are not only creative and stylish, but also made to the highest standards of quality and safety. Every order is fulfilled by our trusted print-on-demand partner Inkthreadable, based in the UK.
Professional production – All garments and accessories are produced using modern print technology to ensure sharp, long-lasting designs.
Premium blanks – Our products are printed on high-quality garments from reputable brands, with consistent fit and durability.
Made to order – Each item is produced individually, reducing waste and ensuring your product is brand new when it arrives.
OEKO-TEX® certified inks – Our water-based inks are certified free from harmful chemicals, making them safe for adults and children alike.
Environmentally responsible – No toxic substances are used in the printing process, and waste is minimised wherever possible.
Safe handling – All products are printed, packed, and shipped in line with strict UK safety standards.
Fair labour practices – The garment suppliers we use work under fair and safe conditions, with respect for workers’ rights.
Sustainable focus – We prioritise eco-friendly options, including organic cotton ranges and polyester items with reduced microplastic shedding when cared for properly.
Your trust matters to us. That’s why we’re committed to ensuring that every product purchased from TheFilmGame.com is:
Safe to wear
Made responsibly
Delivered to you in excellent condition
If you have any questions about the quality or safety of our products, please contact us at orders@thefilmgame.com.
At TheFilmGame.com, your purchase is more than just apparel—it’s a design printed for lasting wear. To help you preserve its quality and vibrancy:
Wash at 30 °C (warmest), always inside out
Do not tumble dry
Do not iron directly on the printed design
Wash inside out at 30 °C
Hang to dry—never tumble dry
Optional but highly recommended: use a Guppyfriend washing bag (or similar) to reduce microplastic release during wash cycles
These gentle washing and drying practices help:
Maintain print integrity and colour vibrancy
Preserve fabric and design lifespan
Protect the environment by reducing microplastic pollution
For items like bar runners, mats, or door mats: spot-clean or hand-wash only; avoid machine-washing entirely.
| Product Type | Wash | Dry | Ironing | Extra Tip |
|---|---|---|---|---|
| Garments (cotton blends) | 30 °C, inside out | Do not tumble dry | Avoid on prints | Handle gently |
| Polyester pieces | 30 °C, inside out | Hang to dry | Avoid on prints | Use Guppyfriend bag if possible |
| Homeware (e.g., mats) | Spot clean or hand-wash only | Air dry | Not applicable | Keep printed surface dry and clean |
Our printed products last longest when you follow these care instructions:
Gentle, cool wash inside out
No tumble drying
Avoid ironing over print
Follow specific guidance for polyester and homeware items
If you ever have questions about caring for a specific item, feel free to reach out—happy to help!